What “directly from the owner” means
That the apartment belongs to the person you are talking to. Not to a management company, not to a subtenant who took it for a month, and not to an agent who passes your questions further along. The difference shows not when you book, but when something goes wrong: no hot water, a lock that will not open, a need to leave a day early.
The platform service fee
Booking platforms earn on commission, and it is paid either by the guest on top or by the host — who builds it into the price. Either way it is in your bill. Renting directly removes that markup: you pay for the apartment, not for the shop window it is displayed in.
We do not work with aggregators as a matter of principle. So the price in the catalogue is the price you will be told directly, and no “service fee” appears at the end of the process.
How to check you are dealing with the owner
- ask for the exact address and floor before booking. An agent often answers evasively — the address comes after payment;
- ask for a fresh photo of a particular room. An owner needs a minute;
- look at the registration details: the tax ID and the state register number should be published and verifiable in open registers;
- notice whether the photos show one apartment. A set of “one kitchen, three different living rooms” means different properties and, most likely, different owners.
Our details are public: Индивидуальный предприниматель Дзех Татьяна Николаевна, INN 650110489897, OGRNIP 308650109300077. The registration date confirms that the apartments have been rented out since 2008.
What direct renting gives you besides the price
- the question is settled by the person responsible for the apartment, not by a support desk;
- late arrival, early departure and extensions are agreed directly, not through a form;
- documents for a business trip are issued by the owner — with no chain of approvals;
- you know where you are going: the address, the floor and photos of that particular apartment are known before booking.
Where to look
All the apartments with addresses, photos and prices are in the catalogue. A question about a particular apartment is easiest to ask from its own page: the request arrives with the dates and the address, so there is something to answer.